Privacy Policy
Information We Collect
We respect the purpose for which our site visitors give us Personal Information. Personal Information is any information from which an individual can be identified. For example, your name, address, telephone number and e-mail address may be Personal Information.
Use of Information
Personal information is used for three general purposes only: to customise the advertising and content you see; to fulfil your requests for products, services and technical advice; and to contact you with news, for example, about promotions and new products.
Third Party Use
We do not sell, rent, or loan information to third parties for e-mail marketing. While we may sell advertising in our e-mail publications to other companies, we do not allow third parties any other use of our lists.
Un Subscriptions
We send our advertising, product alerts and marketing updates only to those who request them, and immediately unsubscribe those who request it.
Cookies*
We use cookies in a responsible manner to help our visitors. Cookies are used to identify you with your shopping list or other information you wish to save; and to remember your details so you do not have to give them twice.
Cookies are tiny bits of information that we put on your computer to enable us to recognise you next time you visit our website. Cookies do not tell us anything about you except what you allow us to know through ordering or browsing our site, or completing online forms. For security reasons, none of your personal information or account details are stored in the cookie. Most web browsers can be set not to accept cookies, or to notify you if a cookie is sent to you. We use cookies to make your experience on our website as smooth and efficient as possible, with information customised to your needs.
Force24 Cookies & Tracking
We use Force24’s marketing automation platform to help us understand how visitors engage with our website and marketing communications. This enables us to improve the relevance of our marketing activity and provide more relevant information about Coo-Var paints, coatings, product applications and technical support.
Cookies used by Force24
Force24 may use the following first-party cookies on our website, subject to your cookie preferences:
- F24_autoID: A temporary identifier used to recognise a browser or device and track anonymous website activity. This information may subsequently be associated with a known contact where appropriate.
- F24_personID: An identifier associated with an individual contact in the Force24 system. It can help us understand website activity and form submissions, support personalisation and inform the segmentation of future marketing communications.
These are non-essential marketing cookies. They are used to understand audience engagement and improve our marketing activity.
Information collected through these cookies may remain anonymous until you visit our website by clicking a link in an email or SMS sent through Force24, or submit a form containing your email address on our website or a Force24 landing page.
Force24 cookie information indicates a potential cookie lifetime of up to one year, unless the cookies are deleted earlier.
Email and SMS tracking
We may use tracking pixels and tracked links in marketing emails and SMS messages sent through Force24 to understand engagement with our communications.
Tracking pixels help us measure email opens and gather information such as device and browser details. Unique tracking references in email and SMS links help us understand which links have been clicked.
We use this information to assess the performance of our marketing communications and improve the relevance of future communications about our products, applications and technical advice.
You can manage your website cookie preferences through our cookie consent controls. You can also unsubscribe from marketing emails using the unsubscribe link provided in our communications.
Security
We store user and password files with personal information in a secure manner. We store such files in areas not accessible to Web browsers, or behind password protection, or off-line. Where appropriate, we use industry-standard SSL-encryption to protect data transmissions. We do not store any credit or debit card details for electronic payments made on this site.
If you have submitted personal information to us electronically and would like it removed or if any of the information we hold about you is incorrect or needs updating please email info@coo-var.co.uk or write to Marketing Department, Coo-Var, Lockwood Street, Hull. HU2 0HN.
